frequently asked questions
Quick answers about our books, orders and shipping.
Who is Shea?
Shea is a little girl who may be a bit different, but quickly shows others that she's a wonderful friend. You can meet her in Shea Makes A New Friend and in our coloring, activity and learning books.
What ages are the books for?
Our books are for all ages.
Can I return or exchange my order?
All sales are final, so we do not offer returns, exchanges or refunds. If there is an error with your packaging or order, please let us know within 2 business days of delivery at support@dtbooks.org.
When will my pre-order ship?
Pre-order items ship once the book is released.
How long does shipping take?
Orders take 7 to 14 days to arrive. Delivery may take longer during inclement weather.
Do you ship outside the United States?
No. At this time we only ship within the United States.
What payment methods do you accept?
We accept all forms of payment. Payment is collected in full at checkout.
Do you offer bulk orders for schools, churches or events?
Yes, we would love to help. Email support@dtbooks.org with the titles and quantities you need, and we will discuss bulk pricing during your consultation.
How do I contact DT Books?
Email us at support@dtbooks.org and we will get back to you within 3 to 7 business days. Follow @dtbooks for updates.